Studio Pilot website terms
Last updated: 22 September 2026
These terms cover the Studio Pilot business website and research/onboarding questionnaire. They are not the contract for a studio’s classes and do not replace the agreement signed before Studio Pilot supplies a branded app.
Website operator
Studio Pilot is a trading name of James Cutler Dance Ltd, registered in England and Wales, company number 16261978. Registered office: 28–30 Lincoln Road, Birmingham, England, B27 6PA. Service enquiries: hello@thestudiopilot.app. Legal and privacy contact: admin@thestudiopilot.app.
The service described here
Studio Pilot provides centrally maintained software for separately branded studio apps. The studio provides and sells its classes, events, memberships and other services, controls its member records, and maintains its own business and payment arrangements. The studio’s own terms and privacy notice apply to its members.
AURA Dance Studios is the partnership of Martin Cutler, Charlotte Cutler and James Cutler trading as AURA Dance Studios. It is separate from James Cutler Dance Ltd. AURA members should use AURA’s app terms and AURA’s app privacy policy.
Enquiries, research and onboarding
Submitting a questionnaire or asking for a demo does not purchase an app, reserve a launch date, accept a price, or create a service contract. It helps us understand your studio and prepare a proposal. Please provide accurate information, submit only information you are entitled to share, and use the separate agreed process for sensitive member-data migration.
Where you permit review of public website pages, extracted timetables, prices and events remain suggestions to check with you. Answers do not automatically activate payments, set tax treatment, publish store apps or change live studio data. Read the research privacy notice before taking part.
Features and pricing
The website describes the platform and may include optional or pilot features. The studio’s signed service schedule identifies the supported launch scope, onboarding price, payment rules, third-party costs, support arrangements and acceptance process. A feature being described here does not guarantee that every configuration or combination is available.
The proposed founding-studio platform fee is 2.5% plus VAT on eligible Stripe payments, with Stripe fees additional. For an ordinary UK supply, 20% VAT on that fee makes the platform deduction 3% of the member payment: £2.50 plus £0.50 VAT on a £100 sale. Studio VAT status does not remove VAT from our fee. Setup prices and refund treatment are agreed in the service schedule. This website does not alter an existing studio’s signed fees.
Accounts, release and support
New studios own their Apple and Google developer accounts and their own Stripe business account. A separate app data environment is prepared for each studio, with account ownership and billing responsibility recorded during onboarding. Studio Pilot manages technical work through authorised access. Studios must complete provider verification and accept their own provider agreements.
Apple and Google control app review and listing decisions. Submission does not guarantee approval, a release date or continued availability. Initial studios receive personal onboarding and a named contact; guaranteed uptime, response times or bespoke development are included only if expressly agreed.
Using this website
You may browse and use this site for legitimate research and business enquiries. Do not misuse it, disrupt it, attempt unauthorised access, submit unlawful material, or impersonate another business. Our website copy, design and Studio Pilot branding belong to us or our licensors. A studio’s own brand remains its own. Please ask before reproducing our material outside ordinary private reference.
We take reasonable care with information and may correct or update it. We cannot promise that the site will always be available or free from errors. Third-party websites have their own terms and privacy arrangements. Email and questionnaire links are available for reporting a problem.
Responsibility and governing law
Nothing here excludes liability where it would be unlawful, including for fraud or death or personal injury caused by negligence, or removes a consumer’s statutory rights. These website terms do not replace the liability and service provisions of a separately signed studio agreement.
These terms are governed by the law of England and Wales. The courts of England and Wales may hear disputes, subject to any mandatory rights you have to use courts where you live. We may update these terms for changes in the website or law; the date above identifies the current version.